Meta blames mass outage on 'technical issue' but won't say what caused issues ... trends now
Meta revealed the massive outage that hit Facebook, Instagram and Messenger was caused by ‘technical issues’ - but has not shared exactly what the 'issues' are.
The Mark Zuckerberg-owned platforms were down for at least two and a half hours on Tuesday, leaving hundreds of thousands of users unable to access their accounts.
A Facebook insider told DailyMail.com that their internal systems were not working at the time Meta’s service dashboard showed ‘Major disruptions’ for many of its services.
An internal issue would knock out connections - similar to what happened in 2021 when all of Meta’s platforms were down for seven hours.
Meta revealed the massive outage that hit Facebook, Instagram and Messenger was caused by ‘technical issues’ - but has not shared exactly what the 'issues' are
Andy Stone, Meta’s communication director, posted on X about 1.5 hours after users reported issues: ‘Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience.’
However, the post attracted many users who pleaded for an explanation of what was behind the issues.
Stone has not yet replied to any comments.
While it is not clear what internal tools may have triggered the outage, such technologies are the backbone of organizations.
They are internally-facing software developed and utilized within an organization to streamline processes, automate repetitive tasks and provide employees with the information they need to make informed decisions.
Andy Stone, Meta’s communication director, posted on X about 1.5 hours after users reported issues
A small mistake, such as adding the wrong code or command, could have knocked out Facebook, Instagram and Messenger.
That is what triggered the seven-hour-long outage in 2021, which led to Zuckerberg losing around $7 billion amid the carnage.
'Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication,' Facebook shared regarding the 2021 issues.
'This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.'
DownDetector, which monitors online outages, showed hundreds of thousands in the US alone had problems with Facebook and tens of thousands reported the same with Instagram, while Messenger had a few thousand issue reports
