Sky is DOWN: Hundreds of users report internet outage as the service undergoes ... trends now Sky warned of 'essential maintenance' leading to loss of broadband last night But even after maintenance was due to end customers are still reporting issues By Jonathan Chadwick For Mailonline Published: 08:26 BST, 10 April 2024 | Updated: 08:29 BST, 10 April 2024 Viewcomments It's one of the most popular broadband networks in the UK, but it appears that Sky is experiencing issues this morning According to Down Detector, more than 700 customers across the country were affected by around 6am BST on Wednesday. Sky already said it would be conducting 'essential maintenance' leading to an 'intermittent or complete loss of broadband' between midnight at 6am. But after this maintenance was due to end customers are still reporting problems and are taking to X (Twitter) to complain. It's one of the most popular networks in the UK, but it appears that Sky is experiencing issues this morning According to Down Detector, problems escalated at around 6am BST and are affecting users across the country One posted: 'what is the score? No sky broadband/wifi in the Preston area since early hours. 'The teenagers will be waking up at some point and it will turn into the Hunger games if not sorted.' Of those who reported problems, 93 per cent said it was with their internet, 4 per cent with their phone, and 3 per cent a 'total blackout', according to Down Detector. Sky told MailOnline that this issue is affecting a 'small number' of customers in specific areas and is not a national issue. A Sky Broadband spokesperson said: 'We are aware of an issue impacting some Sky Broadband customers. 'We're working to get these impacted customers back online as soon as possible.' Last night, Sky confirmed the planned maintenance work would affect people in the Gloucestershire area and gave a list of affected towns. Five tricks to cut broadband costs Switch provider Save money at the end of your contract — new customers often get cheap introductory offers which can mean you pay up to 90 per cent less than with a standard tariff. Broadband customers who switch away from the 'big four' providers (BT, Sky, TalkTalk and Virgin Media) typically save as much as £190 on their bill; those with a TV and broadband deal could save over £200. Always haggle Call to challenge your bill and save an average of £85 a year. Customers of the major providers usually save most, with the average Three customer shaving £45 off their bills. Avoid price rises Consider switching to a provider that doesn't have price rises baked into its contracts. Hyperoptic, SSE, Utility Warehouse and Zen Internet never hike prices midway through a contract. Bag extra discounts Some providers offer mobile and energy deals or discounts on other services. For example, EE, Virgin Media and Vodafone offer discounted mobile phone deals, while SSE and Utility Warehouse often offer cheaper broadband and energy bundles. Refer a friend Many broadband providers offer bonuses if customers refer a friend. These usually come as a gift card, but some providers offer bill credit or money off your tariff. Source: Which? Share or comment on this article: Sky is DOWN: Hundreds of users report internet outage as the service undergoes planned maintenance All rights reserved for this news site (dailymail) and under his responsibility