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A daughter, whose mother died after falling into a pub cellar whilst on her way to decorate for a birthday party, has called for tougher regulations after the landlords were spared jail.
Olwen Collier, 69, had arrived at the Stag and Pheasant in Carmel, South Wales to decorate the venue for her daughter's surprise 50th birthday.
But when she went searching for the function room unclear signage and poor lighting resulted in the grandmother opening the incorrect door.
Plummeting 12 feet down into the cellar, the 69-year-old suffered a fractured skull and later died.
Landlords - Philip and Tracy Hawkins - pleaded guilty to health and safety failings and were handed 18-week suspended sentences for 12 months.
Olwen Collier (pictured) 69, suffered serious head injuries when she plunged 12 foot down into the cellar of the Stag and Pheasant in Carmel, south Wales, in January last year
Now Ms Collier's daughter, Allison Raymond, 51, has called for tougher rules after the pub owners evaded jail and kept their licence.
'I feel let down, there were massive failings,' she told the BBC.
'They can carry on now running the pub even though this tragedy has happened. This has broken our family.'
Recounting the fateful day her world 'turned upside down', Ms Raymond explained she expected to see her mother with a broken arm after being contacted.
But when she arrived Ms Raymond was not only horrified to see her mother with blood emerging from her mouth - but that the pub was still serving punters.
'When I arrived they still carried on serving people in the pub,' she revealed.
'When mami was pulled out of the cellar I had customers coming around to me and looking and nosing at what was going on.'
Earlier that day, her mother had been directed to the function room by Philip Hawkins, 49, who was working on his own while his wife, 53, was ill in bed.
The door to the function room was marked 'toilets', leading Ms Collier to believe she had picked the correct one.
However, the grandmother had unknowingly opened a cellar door which had been left ajar, falling several steps after knocking her head on the
