Phone glitch puts callers to the Department of Health straight through to ... trends now
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It is always a struggle to get anyone in a government office to pick up the phone.
But members of the public calling the Department of Health switchboard have been lucky enough to be connected to the Health Secretary herself.
Callers were put through to Victoria Atkins under a new system designed to auto-divert calls to relevant officials via Microsoft Teams.
Several were connected to the minister before officials replaced her laptop to stop this happening, Politico reported.
The embarrassing error comes after Chancellor Jeremy Hunt's Budget announcement that an extra £3.4billon would be spent on NHS productivity over five years – with the aim of ramping up digitisation and automation in a health service that until recently used fax machines.
