Neil was forced to cancel his flight with Qantas after he was diagnosed with ... trends now
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A cancer patient has lashed out at Qantas for twice refusing to refund him more than $1,000 after he was unable to fly following his shock diagnosis.
Ex-pilot Neil Ross, 62, was forced to cancel his holiday to Cairns, Far North Queensland, after he was diagnosed with cancer two weeks after booking the flight.
The Brisbane bus driver had initially booked a plane ticket through Flight Centre to travel to Tasmania to attend the memorial of his flying instructor several years ago.
After the Covid pandemic struck, his flight was cancelled and he received a $1,100 credit that expired in April 22 this year.
Mr Ross then used those credits to book a flight for himself and his wife to Cairns.
Neil Ross, 62, was twice denied a refund from Qantas after he was unable to fly due to a shock cancer diagnosis that saw him undergo surgery and weeks of chemotherapy
He was forced to cancel following his cancer diagnosis and provided the airline with two medical certificates explaining why he couldn't fly as he requested a refund.
However, Qantas ruled his request 'did not meet requirements on
