Amy Winehouse's family admit they were powerless to stop her drugs and alcohol ...

Amy Winehouse's loved ones have described her as 'the governor' and 'a feral cat' as they revealed they were powerless to stop her drugs and alcohol addiction. 

The singer's family and friends speak about their struggles to help Amy before her death in 2011 in an upcoming BBC Two documentary Reclaiming Amy. 

In scenes from the programme, Amy's father Mitch explained, despite them all staging several interventions to help her, 'you couldn't tell her what to do'.

To mark the ten year anniversary of Amy's death, her closest family and friends, including mother Janis Winehouse-Collins and father Mitch, are set to reveal the truth about the British music icon. 

Amy died at her Camden home on July 23 2011 aged just 27 from accidental alcohol poisoning.  

During the special programme, Mitch, reported by The Mirror, said: 'You couldn't tell her to do or not do something. If she was going to do it, she'd do it. Nobody controlled Amy. She was the governor.'

Amy's friend and stylist Naomi Parry echoed Mitch's sentiments: 'She looked like you could put her over your shoulder and take her somewhere but it would be like picking up a feral cat. It's going to scratch your eyes out.'

In the documentary tribute to the late singer, Amy's mother also explained she was not able to physically deal with her daughter's addictions because she was suffering with multiple sclerosis. 

It comes after Amy's mother shared the heartbreaking final words to her daughter while her step-dad choked back tears over her passing as they discussed the late singer on Thursday's Lorraine. 

Janis and her husband Richard Collins spoke with Lorraine Kelly in the studio about the upcoming documentary. 

Speaking with Lorraine in an exclusive interview, the grieving pair recalled their memories of Amy and told how they had tried to help her through her addictions, but insisted that 'Amy did what Amy wanted to do'.

During the chat, Janis, 66, sadly remembered the last words she said to her daughter before her tragic death.

She said: 'I remember exactly. I said to her, 'Amy I love you'and she said, 'I love you too mummy.'

'But that's how we were and I could express my love to her, always. She was very protective of me.'

Meanwhile, things took a very emotional turn as Richard recounted the agonising moment he was forced to tell his wife that her daughter had died.

He explained: 'It was the worst day of my life. I got the phone call to say that Amy had gone. It was actually her cousin, Martin that phoned.

'I said, 'Don't be silly, we were with her yesterday.' And he said, 'No, I'm being absolutely serious.'

'And then I had to tell Janis. I said, 'Janis, I don't know what to say, she's gone.' She looked at me and she thought I was talking about my mum, because my mum died a month after Amy - my mum was seriously ill.'

Choking back tears at the memory, he went on: 'She [Janis] said, 'It's just your mum' and I said, 'No, no. Your baby, she's really gone.' And Jan just stood there.'

Janis then went on to tell of her shock at the heart-breaking news, telling Lorraine: 'It took time for me, disbelief.'

Meanwhile, Janis and Richard opened up about trying to help Amy battle her demons, but there was only so much they could do as Janis suffers with Multiple sclerosis (MS).