A small business owner has exposed the shocking emails he received from Australian influencer Jadé Tuncdoruk demanding a refund for her holiday booking.
Tuncdoruk, 26, slammed luxury holiday rental company Weekenda on Instagram last week for refusing to refund her $2,000 deposit - after ignoring the company's clear-cut terms and conditions.
In her now-deleted post, Tuncdoruk, who is frequently gifted with luxury designer handbags and clothing, said she'd booked her honeymoon at Meerea Park in July 2021 and had planned to stay there in March 2022.
The plot thickens: Jadé Tuncdoruk, 26, (pictured) sent several emails to a small business owner demanding a refund for her holiday deposit and threatening to go to Fair Trading - after she ignored the terms and conditions
However, she decided to cancel the trip a month later after postponing her wedding due to Covid.
Now, leaked emails show how Tuncdoruk threatened to take Weekenda to Fair Trading if they didn't refund her deposit - even though the company's terms and conditions clearly states that customers aren't entitled to a refund of their deposit if they cancel.
In an email sent in January, Tuncdoruk wrote: 'There's really no reason that this cancellation shouldn't be processed. At this point you're just keeping our money for the sake of it.'
Cash clash: The business owner has exposed the shocking emails he received from Tuncdoruk demanding a refund for her holiday booking
Luxury getaway: In her now-deleted post, Tuncdoruk, who is frequently gifted with luxury designer handbags and clothing, explained she'd booked her honeymoon at Meerea Park in July 2021 and had planned to stay there in March 2022. Pictured: the Meerea Park property booked by Tuncdoruk
Who wouldn't want to stay here? According to Weekenda, the property is 'uber stylish and private, with clawfoot outdoor bath, salt water pool, four individually styled bedrooms, two baths, and manicured gardens on 271 sprawling acres'
Paradise: The private country estate also features an outdoor bathtub
'We ask that you please see the completely valid reason for this cancellation - amidst a global pandemic - and cancel the reservation or we will need to take it up with Fair Trading.'
The emails show how Weekenda's CEO and founder Pete Smith personally offered Tuncdoruk a special 'cancellation request' - meaning that they would return the deposit if another customer booked the property instead.
However, Tuncdoruk refused to accept this act of good will.
Deposit drama: Now, leaked emails show how Tuncdoruk threatened to take Weekenda to Fair Trading if they didn't refund her deposit - even though the company's terms and conditions clearly states that customers aren't entitled to a refund of their deposit if they cancel. Pictured: Email sent by Tuncdoruk on 4 Aug 2021
Act of good will: The emails show how Weekenda's CEO and founder Pete Smith personally offered Tuncdoruk a special 'cancellation request' - meaning that they would return the deposit if another customer booked the property instead. Pictured: Email sent by Mr Smith on 6 Aug 2021
'It's just not acceptable business practice amidst the current global climate. It's really poor form, it's practically theft. I'll be opening a case with Fair Trading,' she wrote to the company in January.
Speaking to Daily Mail Australia, Mr Smith said dealing with Tuncdoruk was 'definitely a handful', adding: 'My staff advise that Jade was very demanding and threatening. Her emails support this.'
Weekenda agreed to refund her deposit in full last week, after Tuncdoruk shared an Instagram post accusing the company of 'taking advantage of people in the middle of the pandemic'.
Fired up: 'It's just not acceptable business practice amidst the current global climate. It's really poor form, it's practically theft. I'll be opening a case with Fair Trading,' she wrote to the company in January. Pictured: Emails sent by Tuncdoruk on 20 January 2022
'Incredibly poor form': In her now-deleted post, Tuncdoruk star explained that she'd booked her stay with premium holiday rental company Weekenda last year, putting down a $2,000 deposit. After cancelling the booking due to Covid, she demanded that the company refund her deposit. Weekenda denied their request
'We requested a refund due to the pandemic, but they said the best they could do was put it back up on line to be booked by someone else,' Tuncdoruk explained.
'Six weeks out of [sic] the booking and we've asked again for a refund which they've denied. They've had months to refund us for a booking that we don't need. They're taking our money just because they can,' she raged.
She added: 'It's just incredibly poor form and so disappointing that businesses are taking advantage of people in the middle of a pandemic.'
Refund request: Tuncdoruk included a link to Weekenda's Instagram page, and it didn't take long for her supporters to lash out at the company
Tuncdoruk included a link to Weekenda's Instagram page, and it didn't take long for her supporters to lash out at the company.
She later claimed she was surprised that her followers had begun contacting the company directly and demanding they refund her money.
'Not y'all following them,' she wrote, rolling her eyes.
In black and white: Weekenda's terms and conditions (pictured) clearly states that customers aren't entitled to a refund of their deposit if they cancel
Success: Not long after, a smug-looking Tuncdoruk shared another post announcing that Weekenda had agreed to refund her
