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People had more positive views of COVID-19 vaccines after they asked a chatbot questions about the shots compared to being given a packet of information, a new study suggests.
Researchers analyzed attitudes about vaccines among a group of people who interreacted with a chatbot and those who read a paragraph on the vaccines.
They found that the number of chatbot participants with positive views about Covid shots increased by nearly 40 percent while the number of those who were hesitant fell by 20 percent while there was barely any change in the control group.
The French team, from Institut Jean-Nicod and the Laboratoire de Neurosciences Cognitives et Computationnelles, both in Paris, says the findings show a regularly updated chatbot could be the latest tool used by public health experts to reach large swathes of vaccine hesitant people.
A new French study compared people who interacted with a chatbot that could questions about Covid vaccines with people given a paragraph about the shots. After interacting with the chatbot, the number of people with positive views about the Covid vaccine increased by 37% (file image)
