Ticket chief caught out as World Cup official admits to providing false information over staffing issues which caused Trent Bridge long queues World Cup official admits providing false information about staff at Trent Bridge Adrian Wells said 'two or three people' due to work the box offices were off sick Wells indicated this played a part in creating long queues that lasted two hours Trent Bridge confirmed this was inaccurate and there had been no staffing issuesBy Laura Lambert For The Daily Mail Published: 21:45 BST, 3 June 2019 | Updated: 21:45 BST, 3 June 2019 Viewcomments A Cricket World Cup official has admitted providing false information about staffing at Trent Bridge last Friday after criticism over long queues. Adrian Wells, director of marketing and ticketing for the tournament, had told Sportsmail that ‘two or three people’ due to work in the box offices were off sick, which he indicated had played a part in creating two-mile-long queues that lasted two hours. This information proved inaccurate, with Trent Bridge confirming there had been no such staffing issues. A World Cup official has admitted providing false information about staffing at Trent Bridge Several fans did not make it into the ground before Pakistan’s innings was over. The ICC offered automatic full refunds to anyone who did not make it in before the start. Wells, previously the FA’s marketing director, has apologised, saying he mistakenly provided incorrect information to this newspaper when asked about the queues. He claimed he had misinterpreted information he was given about staffing at World Cup venues. It is understood his handling of the situation has frustrated the ICC, amid an embarrassing start for the organisers. Hundreds of supporters were forced to wait for tickets to be printed at the ground Wells had already raised eyebrows with an unexpected speech to the crowd at the opening party on the Mall last Wednesday. He also consistently played down ticket problems in the build-up to the tournament, despite hundreds of fans not receiving their tickets in the post. He claimed to one journalist that the numbers needing to collect tickets for England’s opener against South Africa at the Oval was ‘absolutely peanuts’. The actual number on the day was thousands. Share or comment on this article: All rights reserved for this news site dailymail and under his responsibility