By James Pero For Dailymail.com
Published: 22:04 BST, 18 June 2019 | Updated: 22:06 BST, 18 June 2019
View
comments
Some Samsung customers raised alarm after a tweet sent out by the company suggested owners of its smart TV's might want to scan their devices for malware.
The tweet, which has since been deleted, specifically singled out one of its newest smart TV models, the QLED -- quantum dot LED -- and included a 'how-to' on initiating the scan.
Its built-in virus check can be conducted by going to General Settings System Manager Smart Security Scan.
The move baffled many Samsung users who then questioned the security of their devices.
A since-deleted tweet caused some concern among Samsung customers who were told to scan their smart TV's for viruses
'Scanning your computer for malware viruses is important to keep it running smoothly. This also is true for your QLED TV if it's connected to Wi-Fi!' read the now-deleted tweet.
'Prevent malicious software attacks on your TV by scanning for viruses on your TV every few weeks...'
According to a report by Gizmodo, the tweet singled out the company's QLED smart TV's because of the particular operating system used by the device which allows it to run a web browser and an app store.
While the tweet was intended as a brief tutorial, some users were understandably concerned with its implications.
In one tweet to Samsung's customers support account, a concerned user asked if the tutorial was in response to any particular security incident.
'Hi - did any particular threat prompt this tweet?,' tweeted one user.
In a response, Samsung assuaged the user's concerns.
Some users on Twitter were confused as to why they would have to scan their devices in the first place
'Hello Leo! Thanks for reaching out to us! The video was posted for customer's education and to have it as a troubleshooting step. Let us know if you have any other questions!...'
Others questioned why they would even have to scan their devices to begin with.
'Aren't your operating systems based on Linux? Do you just give root access to whoever asks for it on whatever device? Why am I having to worry about the security for an