O2 admits Apple's iPhone XR loses signal 'several times a day' on its network 

O2 users furious as the company admits Apple's iPhone XR loses signal 'several times a day' on its network Customers on Twitter have reported being unable to make calls or send texts O2 are encouraging affected users to restart their devices as a temporary fix Apple have promised to release an operating system patch to resolve the issue It is unclear whether a previous iOS update may have generated the problem

By Ian Randall For Mailonline

Published: 13:10 GMT, 7 January 2020 | Updated: 13:10 GMT, 7 January 2020

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O2 users have been left furious as the company admits that Apple's iPhone XR handsets completely lose signal up to several times a day on its network.

Irate customers took to Twitter to vent their frustrations, with many left unable to make and receive calls, connect to the internet or to communicate via text.

It is unclear whether a recent update to the iPhone operating system may have caused the connectivity issues for users of the UK-based mobile network provider.

However, Apple have promised a fix to the problem in an upcoming iOS update. 

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O2 users have been left furious as the company admits that Apple's iPhone XR handsets, pictured, completely lose signal up to several times a day on its network (stock image)

O2 users have been left furious as the company admits that Apple's iPhone XR handsets, pictured, completely lose signal up to several times a day on its network (stock image)

IPHONE XR SPECS

Price: $749 (£749)

Screen size: 6.1-inch

Processor: A12 Bionic

Battery life: Up to 15 hours

Colours: Yellow, White, Coral, Black, Blue, and Product Red

Wireless Charge: Yes

Face ID: Yes 

'We're working closely with our partners to resolve an intermittent issue affecting some of our customers using iPhone XR,' an O2

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