By Michael Thomsen For Dailymail.com
Published: 15:42 GMT, 8 January 2020 | Updated: 15:43 GMT, 8 January 2020
This week Sprint announced it will close Virgin Mobile, and beginning in February customers with existing contracts will be transferred to Boost Mobile.
Sprint says existing Virgin customers were notified of the change in early January.
To further explain the changeover, Virgin published an FAQ page on its website promising that customers wouldn’t be charged any additional costs or experience any rate hikes as a result of the switch.
After years of struggle, Virgin Mobile notified customers in early January that it will be shutting down service in February
‘In most instances, your existing account will be transferred to Boost Mobile with your device, and a comparable or better Boost Mobile service plan at no extra cost to you,’ the statement says.
‘You will keep your phone number, and your monthly payment date will remain the same as long as you continue on time payments until the transfer to Boost Mobile is complete.’
One change, however, will affect Virgin customers that use Paypal to cover fees related to their account.
Since Boost Mobile does not accept Paypal, Virgin says customers that use that option will have to establish a new