Apple users flocked to the company's store starting at 8am ET Friday to pre-order one of the new iPhone 13 smartphones, but shoppers paying with an Apple Card are not able to secure the highly anticipated device.
Distraught customers took to Twitter to share the issue, prompting the tech giant to finally acknowledge the issue by mid-day, saying there is a glitch stopping payments.
Travis Murdock shared a workaround on Twitter: 'Call Apple and have them do the order on their end, then send you the link to pay via email. When you enter your Apple Card, it will work.'
Both the iPhone 13 and iPhone 13 pro are available for pre-order, both of which are set to be available on September 24, according the Apple Store website.
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Both the iPhone 13 (pictured) and iPhone 13 pro are available for pre-order, both of which are set to be available on September 24, according the Apple Store website
Apple Card holders can use a different credit card to pre-order their device, but using the specific card allows people to buy Apple products with up to 3 percent