Have YOU suffered Apple's 14 Pro Max's 'freezing bug'? trends now
Users report their new iPhone 14 Pro Max is regularly freezing. Experts told DailyMail.com that trying to do a 'hard restart' is one way to fix the problem
A bug plaguing the new iPhone 14 Pro Max is mysteriously freezing smartphones - sometimes to the point where the device is unusable.
Many users have reported the issue, which appears to happen when users charge their phone, transfer data from previous phones or connecting to WiFi.
It comes despite Apple rolling out several iOS updates since the iPhone 14 Pro Max launched last September.
One user told DailyMail.com how her handset froze and died while charging overnight, meaning her alarm never went off. She had to wake her husband to call a cab in the morning so she wouldn't be late for work.
Many frustrated smartphone owners are airing similar grievances on social media and Apple's official forum, noting that they have never had this issue with previous models.
One user wrote on Apple's website: ‘I charged my iPhone before I went to bed and woke up, and it's a black screen and won't turn on. I've tried clicking on the volume +/ - and power button sequence to no avail.
‘Doing a quick online search, others are also experiencing this issue, and is [sic] some Apple bug. Not really sure what to do other than having to visit an Apple Store to get it wiped and OS reinstalled. How frustrating.’
Others report the handset freezing while in use.
One user of the iPhone 14 Pro Max wrote: 'This is happening to me ALL THE TIME. I couldn't even restart the phone for 2 hours as it sat on the screen to 'slide to restart'. It's infuriating and I have no idea what to do.'
Another described a recurrent problem that Apple Store employees could not fix, saying: 'With iOS 16.2 I am experiencing random freezes which force me to restart the iPhone completely.
'I noticed it must have to do with the iPhone losing the internet connection (doesn't matter if on wifi or cellular) because I open, for example, Mail and it cannot load the mail. Keeps loading and loading, then the Mail app gets all white.'
On social media, users have described devices freezing when they open applications or trigger notifications.
Twitter user Penny Henderson wrote: 'iPhone 14 pro max, hands down worst phone I've owned, glitchy, apps freeze daily, I think I'll ask for my
