I'm a tech expert... here is how to recover a hacked Facebook account trends now
Dear Kim,
Recently, my personal Facebook account was hacked, resulting in changes to my login credentials, along with the email and phone number associated with the account. I’m locked out of my profile.
Over the past 16 years, my Facebook account has become a digital scrapbook of cherished memories, a repository of moments shared with friends and family.
It has also served as a vital link to numerous contacts, both personal and professional, playing a significant role in my daily communications and connections.
This situation has left me feeling helpless and cut off from a significant part of my digital life.
I'm writing to seek your advice on how to proceed with recovering my Facebook account.
Thank you for considering my predicament. Your expertise in these matters is unparalleled, and any assistance you could provide would be of tremendous help.
— Benjamin in Huntsville, Alabama
Dear Kim: Recently, my personal Facebook account was hacked, resulting in changes to my login credentials, along with the email and phone number associated with the account. I’m locked out of my profile
Hi Benjamin,
First, you’re not alone in falling victim to a Facebook account hijacking.
Facebook is a big target for hackers and scammers. Think about this: Facebook has 2.989 billion monthly active users worldwide. In other words, about 37.2 percent of the global population uses Facebook every month.
Your first step: Go to Facebook.com/Hacked and alert Facebook that your account has been compromised.
You’ll need to enter your email address or phone number associated with the account.
Be sure to give every bit of info they ask for. The point here is to prove that you are you, the rightful owner of the account.
Radio show host Kim Komando offers advice to help people navigate the world of technology
Next, contact your friends. You’ll have to do this outside of Facebook, of course. Tell them your account was hacked and ask them to do you a huge favor.
You want them to also report to Facebook that your account was hacked.
They can do this by going to your profile, then select More or three-dot menu and then Find support or report a profile.
The whole idea here is the higher the number of reports that Facebook is getting, the better chance you have of getting back in.
You might be tempted by the online ads claiming that they can get your Facebook account credentials back - that’s a scam, so don’t fall for it.
Once you’ve reported your Facebook account was compromised, it’s a waiting game.
It could take weeks or months to hear back. In the meantime, open a new Facebook account and lock down all your other social media accounts. Each one needs its own unique password, and set up two-factor authentication anywhere you can.
Hi Kim,
My wife went on a trip to South America. She was standing on the street and pulled out her phone to find directions when a kid on a bike zoomed by and grabbed the phone right out of her hand.
She screamed (pretty loud!) but obviously didn't get the phone back.
I called the service provider right away and they blacklisted the phone.
They said the phone is inoperative now, but we're seeing strange activity because of all the apps and connected
