By Leigh Mcmanus For Mailonline
Published: 12:57 GMT, 18 February 2019 | Updated: 12:57 GMT, 18 February 2019
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Natwest has apologised after a customer who called to apply for a loan was told 'all vegans should be punched in the face'.
The woman called the high street bank for money to pay for a £400 qualification in a vegan nutrition course, telling the call handler she was vegan herself.
The unnamed caller said the bank worker claimed vegan activists had drawn pictures of animals and written 'friends not food' in chalk on pavements near his home, before going on a shocking rant and rejecting the application.
It was then, she says, he then made the comments saying that all vegans should be punched in the face.
The Natwest caller was from Bristol and looking for a loan, pictured is the city’s Broadmead branch
The bank said his comments were 'wholly inappropriate', with a spokesman saying he had 'listened to the call many times', describing it as 'difficult to listen to'.
Natwest