Snapchat says it has not received a formal request from police over abusive messages allegedly sent to murder victim Breck Bednar's family by his killer.
Breck, 14, was stabbed to death by Lewis Daynes in Grays, Essex in 2014, after the pair met on a gaming website.
Daynes is currently serving a life sentence for the 'sexually or sadistically motivated' murder, but his victim's family say he is contacting them from his jail cell.
In 2016, they suspected Daynes of being behind two Google blogs which blamed them for Breck's death.
Earlier this year, Breck's mother Lorin said he had sent taunting Snapchat messages to her 17-year-old daughter, Chloe, threatening to smash Breck's gravestone and dig up his body.
Snapchat was criticised over delays in handing over information to the police investigating the family's claims.
However, when the issue was raised with Snapchat bosses at Parliament's Digital, Culture, Media and Sport Committee this morning, Snapchat director Stephen Collins said it had not received a formal request for information in the case.
Breck Bednar, 14, was murdered in 2014. His mother, Lorin LaFave (right), says his killer has contacted her family from his prison cell
Mr Collins said Kent Police, who are investigating the family's claims, had contacted the company for advice on the process of obtaining data from it. But, he added, the police force has not yet followed up asking for specific information.
Mr Collins said that, if the police did make the request, it was possible that the company would be unable to release the data due to U.S. law, where it is based.
Mr Collins told the committee: 'It's our legal obligation to comply with US law. We have to abide by United
