Broadband customers will get refunds of £8 every day their service is down under new rules now coming into effect Broadband providers to pay £8 every day an internet connection is not repaired Britain's biggest service providers agree to give customers cash back for delays They will pay the compensation if service is not fixed within two working days Firms must pay £25 a day if an engineer cancels with less than 24 hours’ notice
By Daily Mail Reporter
Published: 01:47 BST, 1 April 2019 | Updated: 01:47 BST, 1 April 2019
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Millions of broadband customers will get refunds of £8 for every day that their internet connection is not repaired.
Under a scheme that comes into effect today, Britain’s biggest broadband and landline providers have agreed to automatically give customers cash back for delays and cancelled appointments that disrupt their service.
They will pay out £8 for every day a customer’s service
