A deafblind student who is legally blind with 'inconsistent' hearing, claimed she was kicked off a Jetstar plane because she wasn't travelling with a support person.
Vanessa Vlajkovic, 21, was supposed to travel unaccompanied on a flight from Perth to Adelaide for the first time on Thursday evening for a quick getaway.
But when she arrived at the boarding gate, the 21-year-old claimed she was told by crew she couldn't fly alone - despite having already spoken to the airline's staff.
Vanessa Vlajkovic (pictured) was supposed to travel unaccompanied on a flight from Perth to Adelaide for the first time on Thursday evening for the purpose of a quick getaway
'What they said at the time was 'Yeah, all good, that's fine',' Ms Vlajkovic told ABC News through an interpreter.
Ms Vlajkovic, who was born with optic atrophy - a condition which limits her vision to shapes and shadows - said she arrived at the gate with a support person, who allegedly explained her situation to Jetstar staff.
But when the support person left, the 21-year-old claimed she was left alongside another person in a wheelchair with no information for more than 20 minutes.
Ms Vlajkovic said she was eventually approached by a Jetstar employee, who started talking to her via her BrailleNote computer, which converts text to Braille.
She said the airline employee asked her whether she could read the in-flight safety information, and she replied: 'No, I'm blind. I've told you all of this before.'
The 21-year-old said the employee then asked her whether she could hear anything and tried to give her an iPad to read from, before she reiterated she couldn't see.
Ms Vlajkovic said Jetstar told her the flight had been delayed for 45minutes while crew tried to find someone to accompany her - but eventually it left without her.
'So I cried for 20 minutes, because I couldn't believe what had happened. I wasn't allowed on the plane, which was basic