Couple's £20,000 dream ruined is ruined by a series of misfortunes

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() A couple who spent in excess of £20,000 on their dream have claimed that their big day was ruined by a string of errors at the venue.

Simon and Chloe Ross chose to get married at the Maes Manor Hotel in Blackwood, Wales, on Thursday August 29.

The Georgian-built country house described itself online as the 'perfect venue' with a 'friendly professional team on hand to ensure that everything runs smoothly'.

Simon and Chloe Ross, who spent in excess of £20,000 on their dream wedding, have said how their big day was ruined by a string of errors

Simon and Chloe Ross, who spent in excess of £20,000 on their dream , have said how their big day was ruined by a string of errors

But what should have been a special day to remember turned out to be one that the couple would rather forget.

The series of misfortunes began when the ceremony music kept cutting out as the bride walked down the aisle, which forced Chloe and the bridal party to repeatedly start again.

Once at the reception, the DJ then announced the wrong couple's name for the first dance.

The couple chose to get married at the Maes Manor Hotel in Blackwood, Wales, on Thursday August 29

The couple chose to get married at the Maes Manor Hotel in Blackwood, Wales, on Thursday August 29

The series of misfortunes began when the ceremony music kept cutting out as the bride walked down the aisle which forced Chloe and the bridal party to repeatedly start again

The series of misfortunes began when the ceremony music kept cutting out as the bride walked down the aisle which forced Chloe and the bridal party to repeatedly start again

As if their day could not get worse £260 in cash that they had received in gift donations went missing after the secure box it had been collected in was placed in an area with no working CCTV.

Simon, a customer services advisor from Tonteg, near Pontypridd, said: 'Honestly, it was a total disaster, the from hell.

'To watch Chloe have to repeatedly restart her walk down the aisle was awful - and all because someone thought it was a good idea to play the track we'd chosen via YouTube, the WiFi connection for which kept buffering.

'The fact I was also left standing there up front like a lemon didn't help either. 

'I was cringing inside. 

'Then, come the first dance, the DJ called us Mr and Mrs Moss instead of Ross.'

Once at the reception, the DJ then announced the wrong couple's name for the first dance but Simon said that it was not his fault

Once at the reception, the DJ then announced the wrong couple's name for the first dance but Simon said that it was not his fault

Simon said that it was not his fault because that was the information that he had been handed by the hotel staff.

He added: 'Had we not spent so much money on the ceremony then I'd probably look back and laugh about it all.

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