The family of a former NHS worker who now suffers from dementia was left furious after she was left unattended on a trolley in A&E for six hours.
Jill Woolley, 88, worked as a medical secretary before she retired and was diagnosed with dementia in June.
Her relatives have been forced to watch her health decline ever since, but her daughter was particularly worried when she reacted badly to anxiety medication she was taking on Monday.
Samantha Tuck, 54, of Nuthall, Nottinghamshire, called her GP desperate for advice after her mother starting 'falling in and out of consciousness' that afternoon.
The surgery urged to call an ambulance and she was rushed to Queen's Medical Centre in Nottingham, where she was left waiting in an A&E corridor for hours, her family claims.
Doctors later found she had a mild urinary infection and she should not have been prescribed the medication.
Jill Woolley, 88, (pictured with daughter Samantha Tuck, 54) worked as an NHS medical secretary before she retired and was diagnosed with dementia in June
Her daughter said: 'They originally said they would get a GP to come and see her or phone her and none of that happened. They just said 'it's still on our system.'
'We couldn't get her to the surgery because she couldn't walk. I feel hurt and upset and like she has been neglected.
'She is lucky because she has me to defend her - what about all the other people out there that are just left alone?
The 88-year-old was forced to wait for six hours in A&E on a trolley, her family claims
'There must be thousands out there suffering. Dementia is looked upon as you are just old. I am grieving for my mum and she is alive.'
Her family claim she should not have gone to hospital in the first place.
Mrs Tuck continued: 'All we wanted was for a doctor or nurse to check her vitals over but we had to call paramedics and then she had to go through the trauma of lying on a trolley in the A&E department for six hours.
'Just because of the tablets her doctor prescribed her. A GP or nurse could have dealt with her.
'It was a waste of the paramedics' resources because they were here for over an hour.
'She was just a name on the screen and no one was doing anything about it. The elderly are treated so poorly.'
When her daughter rang her doctors' surgery, Billborough Medical Centre, at 9.30am, she was