Ryanair named filthiest airline in Which? survey

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Ryanair has been named the filthiest flight operator in the UK, with fewer than half of passengers rating the airline as good for cleanliness, according to a Which? Travel survey.

In a poll of almost 8,000 passengers, the consumer champion found that on average eight in 10 (81 per cent) passengers rated cleanliness positively across 42 airlines.

However, this went down to less than half (42 per cent) for those who flew with Ryanair, suggesting huge discrepancies in the level of cleanliness on board.

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Ryanair has been named and shamed in a survey by Which? Travel that found customers rated it the worst for onboard hygiene (stock image)

Ryanair has been named and shamed in a survey by Which? Travel that found customers rated it the worst for onboard hygiene (stock image)

Dirt found on the seat of a Ryanair flight

Headrests were found to be the filthiest area

Dirty sponges

In fact, a quarter (24 per cent) of Ryanair passengers went as far as to say that cleanliness on flights was poor.   

Which? sent an investigator on a Ryanair flight to check out its standards – and the experience.

On taking her seat, the Which? researcher inspects the tray table, and wipes the back of the seat in front of her with a sponge, remarking that 'the dirt and grime are clear to see'.

The wipe she uses comes up visibly soiled and the researcher pops it into a carefully labelled plastic bag as evidence. 

She then flashes the tray table with an ultraviolet light that shows stains not visible to the naked eye – such as bodily fluids. 

A Which? investigator checked out the cleanliness on a Ryanair flight and found greasy tray tables, soiled seats and stains that only showed up when flashed with an ultraviolet light

A Which? investigator checked out the cleanliness on a Ryanair flight and found greasy tray tables, soiled seats and stains that only showed up when flashed with an ultraviolet light

The headrest was found to be the filthiest part of the Which investigator's seat

The headrest was found to be the filthiest part of the Which investigator's seat

The airlines' 'poor' hygiene ratings revealed 

Air New Zealand 0%

Cathay Pacific 0%

Emirates 0%

Qatar Airways 0%

Swiss 1%

Virgin Atlantic 1%

Air France 2%

SingaporeAirlines 2%

Aer Lingus 3%

Norwegian 3%

United Airlines 3%

Etihad Airways 4%

FlyBe 4%

Jet2.com 4%

American Airlines 5%

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British Airways 6%

Iberia 6%

Thomson/ TUI Airways 7%

Easyjet 8%

Vueling Airlines 10%

Wizz Air 10%

Ryanair 24%

The percentages refer to the number of people that rated that particular airline 'poor' for hygiene 

To see the full results, visit Which?.

While Ryanair was not the only airline with passengers reporting dubious hygiene, it

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