By Lara Keay For Mailonline
Published: 06:35 GMT, 2 January 2020 | Updated: 06:35 GMT, 2 January 2020
An Amazon driver refused to hand over a Christmas bottle of sherry to a 92-year-old grandmother because she didn't have ID.
Carl Johnston, 41, ordered the £8.50 bottle of Harveys Bristol Cream Sherry for his grandmother Louise Wilkinson as a Christmas present.
But when it arrived at her house in Seaham, County Durham, the delivery driver said he couldn't give it to her because she had no proof she was old enough.
The same driver attempted to deliver the parcel again the next day, when the elderly woman showed him her bus pass, but he still refused to accept it.
Mr Johnston was astounded and says he will now have to apply for a refund and buy another bottle to give to her in person.
Carl Johnston, 41, ordered a £8.50 bottle of Harveys Bristol Cream Sherry for his grandmother Louise Wilkinson as a Christmas present on Amazon. File image