Coronavirus: Ryanair, easyJet and BA are among airlines refusing cash refunds

Ryanair, easyJet and BA are among airlines refusing cash refunds to passengers despite Foreign Office travel ban due to global coronavirus Thousands of travellers are desperate to cancel their upcoming holidays  It follows Government's warning against all but essential travel to anywhere  Which? found carriers are refusing refunds on flights still scheduled to run ** Have you been denied a flight refund? Please email: [email protected] or [email protected] **  Coronavirus symptoms: what are they and should you see a doctor?

By Tom Payne For The Daily Mail and Mark Duell for MailOnline

Published: 13:21 GMT, 26 March 2020 | Updated: 14:21 GMT, 26 March 2020

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Airlines are refusing to give cash refunds to passengers despite the Foreign Office travel ban amid the coronavirus pandemic.

Thousands of travellers are desperate to cancel their upcoming holidays following the Government's warning against all but essential travel to anywhere in the world.

However, an investigation by consumer champions Which? found that carriers including British Airways, Ryanair and easyJet are refusing to let them cancel and claim a refund on flights which are still scheduled to run.

British Airways planes parked up at London City Airport today as the UK lockdown continues

British Airways planes parked up at London City Airport today as the UK lockdown continues

This is despite the fact any travel would be against government advice and invalidate travel insurance. Some flights are even running to countries which have banned UK residents.

In normal circumstances, airlines are only legally obliged to offer a cash refund if they cancel a flight.

Instead, passengers who no longer want to travel are being told to rebook or accept a voucher for the face value of the flight.

Many are reluctant to accept these offers as they are unable to predict when the pandemic will end, and whether their airlines will survive the crisis.

Grounded easyJet aircraft are parked up at London Luton Airport due to the virus, on Tuesday

Grounded easyJet aircraft are parked up at London Luton Airport due to the virus, on Tuesday

A Ryanair jet is seen on the Tarmac at Dublin Airport next to an Aer Lingus plane on Monday

A Ryanair jet is seen on the Tarmac at Dublin Airport next to an Aer Lingus plane on Monday

This has left many passengers hundreds of pounds out of pocket as they face no choice but to cancel and attempt to recoup their losses through their travel insurance.

** Have you been denied a flight refund? Please email: [email protected] or [email protected] ** 

Which? cited an example of a BA passenger called Lynette who lost £550 when she cancelled her flight to Thailand following the Foreign Office travel ban.

Ryanair and EasyJet are also refusing to

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