By Claudia Poposki For Daily Mail Australia
Published: 00:53 GMT, 27 March 2020 | Updated: 03:50 GMT, 27 March 2020
Vony Fazzino is a manager at a Coles in Sydney
A Coles manager has touched shoppers heart's by offering jackets, chairs and cookies as they wait in long queues.
Vony Fazzino, a manager at the supermarket in Campbelltown, in western Sydney, was filmed walking down the aisle of the store catering to customers' needs.
The video showed her helping elderly shoppers put on large construction jackets in order to keep warm.
She then brought chairs up the aisle, where queues extended from one end to the other, to give people a chance to rest.
Ms Fazzino can also seen joking with customers as she handed out cookies to patiently waiting shoppers.
The video has since gone viral online.
Ms Fazzino said she began handing out the jackets when she noticed some senior customers shivering as they waited near the freezer section.
She quickly went out the back of the store and grabbed some jackets to hand out.
The manager told the Campbelltown MacArthur Advertiser she didn't realise she was being filmed and the response has been overwhelming.
The video showed the kind Coles manager helping elderly shoppers put on large construction jackets in order to keep