TurboTax and H&R Block customers have been left waiting for their much-needed $600 COVID-19 stimulus checks after the funds were sent to the middleman services instead of directly into the bank accounts of American taxpayers.
The Internal Revenue Service announced last week that the second round of stimulus checks would start reaching Americans from January 4, providing some relief for the millions who have found themselves unemployed or in financial difficulties due to the pandemic.
But many customers of popular online tax preparation services Turbo Tax and H&R Block are facing delays in getting the payments because the funds have been sent to the companies first who must then send them on to the individuals - or back to the IRS.
Many desperate taxpayers turned to social media hitting out the IRS and the two companies and questioning when they will get their hands on the much-needed money.
The fiasco comes after the rollout of the first round of $1,200 stimulus checks was riddled with delays and problems back in April with the IRS's online tool crashing within hours of its launch, administrative blunders sending checks to people who had been dead for years, and thousands in dire need initially told they weren't eligible for a dime.Insurance Loans Mortgage Attorney Credit Lawyer
A direct deposit statement shows a $600 credit for an individual in San Diego, California. TurboTax and H&R Block customers have been left waiting for their much-needed $600 COVID-19 stimulus checks
Customers of popular online tax preparation services Turbo Tax and H&R Block are facing delays because the funds have been sent to the companies first who must then send it on to the individuals - or have to return it to the IRS
Memes began circulating on social media Tuesday hitting out at the IRS as well as the likes of TurboTax and H&R Block over the delays in getting the checks.
'Me, just trying to be patient about my stimulus and then reading about the TurboTax debacle...' one person wrote alongside a meme reading 'are you kidding me?'
Another shared a meme of someone dangling money over people on a fishing hook and snatching it away when they reached for it.
'American citizens: Please can we just get our damn stimulus money,' they wrote.
'The IRS, TurboTax and H&R Block:'
Another person fumed: '"The government can be trusted. They should have more power and more regulating authority." @USTreasury and/or IRS wrongly send thousands of #stimulus deposits to TurboTax and HR Block accounts.Insurance Loans Mortgage Attorney Credit Lawyer
'Nobody notices until it's too late. We really do get the leaders we deserve.'
Another questioned where their funds were: 'I just read that people who filed turbo tax are having issues receiving their second stimulus??? Anyone????
'I used turbo tax and mine is NOWHERE TO BE FOUND.'
Some H&R Block customers reported logging on to the IRS Get My Payment tracking tool to find the money had been deposited into an account number that is not theirs.
H&R Block issued a statement on Twitter Monday telling customers that the account they were seeing in the IRS portal was likely to be the temporary account where their tax refund was first sent.
Memes began circulating on social media hitting out at the IRS as well as the likes of TurboTax and H&R Block over the delays in getting the checks
To make matters more confusing, some of the affected customers said on social media they had received the $1,200 stimulus back in April into their correct bank account
When customers of H&R Block are eligible for a tax refund, they can opt to receive it by a Refund Transfer option.
The IRS then sends the refund to a temporary account from which tax preparation fees are deducted and the remainder is sent on to the customer by their chosen payment method.
H&R Block explained that people who used this option in 2019 may have had the funds sent to that temporary account first.
Meanwhile, people who received their tax refund checks directly to their bank account got their stimulus checks to their account number.
'The IRS Get My Payment website may display an account number you don't recognize. If you took a Refund Transfer, it may be reflecting that account number. Check your 2019 return to confirm,' the company said.
H&R Block sought to reassure customers that they are investigating why this had happened.