British Airways urges passengers to drop luggage off the day BEFORE they travel
British Airways urges passengers to drop luggage off the day BEFORE they fly amid ongoing staff shortage chaos at Heathrow British Airways is advising passengers to drop off luggage a night before travel Heathrow Terminal 5 is very busy with customers saying it has been 'total chaos' Travellers reported seeing only two open security lanes to deal with passengers Airport staff have been forced to go into self isolation due to the NHS Covid app
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British Airways is urging travellers to consider dropping off their luggage the day before flying after chaotic scenes at Heathrow Airport due to staff shortages.
The UK’s flagship carrier is sending reminders to customers that the airport’s Terminal 5 will be ‘busy’ and that they may want to check-in their bags the night before they fly.
On Monday travellers described scenes of ‘total chaos’ as dozens of security staff failed to show for work because they were ‘pinged’ and told to self-isolate by the NHS app.
