Woman says Crowne Plaza London quarantine hotel is 'worse than prison'

Woman says Crowne Plaza London quarantine hotel is 'worse than prison'
Woman says Crowne Plaza London quarantine hotel is 'worse than prison'

A woman who had to isolate in a London hotel for two weeks after returning from India says the experience was 'worse than prison'.

Jackie Burchell was forced to isolate in the Crowne Plaza London hotel at King's Cross after returning to the UK earlier this month.

Jackie and her husband Tony, working as director of the Metro Project in Chennai, had originally travelled to India before it went on the red list due to the spread of the Delta variant.

Jackie was forced to return to the UK so she could help staff who were struggling to run her business in her absence. 

Jackie is the co-owner of Elysian Fields Bed and Breakfast in Helston, Cornwall. 

Jackie Burchell had to go into quarantine after travelling back to the UK from India where her husband Tony has been working

Jackie Burchell had to go into quarantine after travelling back to the UK from India where her husband Tony has been working

Jackie Burchell was forced to isolate in the Crowne Plaza London hotel at King's Cross

Jackie Burchell was forced to isolate in the Crowne Plaza London hotel at King's Cross

The Cornish B&B owner says she was not given food for several meals, and when they did arrive they were not sufficient. She claims she was given a packet of crisps, a sandwich and a chocolate bar for one evening meal, despite having issues with her blood sugar

The Cornish B&B owner says she was not given food for several meals, and when they did arrive they were not sufficient. She claims she was given a packet of crisps, a sandwich and a chocolate bar for one evening meal, despite having issues with her blood sugar

'We employ 14 people, but they need us there to guide them,' Jackie said. 

'I look after the B&B, they're not there day and night, so I had no choice but to go back.'

Before her flight to London, Jackie was forced to isolate at a Hilton in India, which she described as 'a nice experience' despite being stuck inside the entire time.

'We were allowed to upgrade the room so we had a suite, because my husband was working from the hotel, and the food we could order with room service, you were allowed out on the rooftop - you could even use the swimming pool.'

Upon arrival in London Jackie was met at the 'cram packed' airport, before being put on a bus without any distancing regulations in place.

When Jackie arrived at the Crowne Plaza hotel she originally perceived it as being nice, with a seven-day selection of 'really lovely sounding' meals. But then, things changed.

After complaining to her husband Tony, he emailed their local Cornwall MP Derek Thomas about the conditions Jackie was putting up with, and she says they have since improved. Pictured: One of her other meals

After complaining to her husband Tony, he emailed their local Cornwall MP Derek Thomas about the conditions Jackie was putting up with, and she says they have since improved. Pictured: One of her other meals

Mandatory hotel quarantine: What travellers from 'red list' countries face when arriving in the UK

Travellers who come to the UK from 'red list' countries must quarantine in a hotel for 10 days and take multiple tests

Travellers who come to the UK from 'red list' countries must quarantine in a hotel for 10 days and take multiple tests

Mandatory hotel quarantines were introduced for international passengers arriving from 'red list' countries on February 15. 

This includes high Covid risk countries such as Brazil, Dubai,

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