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A staggering backlog of 1.4million postal items is waiting to be processed by driving licence officials – leaving motorists in limbo.
Learners, the elderly and those with medical conditions have been hit by the longest waits for documents from the Driver and Vehicle Licensing Agency.
The number of letters has almost doubled in recent weeks because of Covid restrictions on staff and lengthy strike action. Prior to the pandemic the backlog stood at about 400,000 items.
MPs will this week grill a Department for Transport minister along with DVLA and trade union bosses over the worsening situation.
Learners, the elderly and those with medical conditions have been hit by the longest waits for documents from the Driver and Vehicle Licensing Agency. A stock image is used above
Last night, former Cabinet minister Lord Blunkett, who has tabled several parliamentary questions on the scandal, said: ‘This is causing enormous frustration to very many people who need either the renewal or small alterations to continue living their lives or carrying out their business.’
When the pandemic struck, drivers were given an automatic extension to expiring licences and new website services for logbook changes were introduced to
