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An AA driver dumped a couple, their dogs and broken down car at a service station because he was due to finish his shift - which meant it took them more than nine hours to get home.
Gillian and Trevor Riley, of Old Dalby near Melton, had problems with their car while they were staying at their holiday home in Ely, Cambridgeshire and needed to be towed home.
But it ended up taking them more than eight hours to complete the two-and-a-half hour journey after the AA driver bringing them home pulled into the A6 service station near Birstall and began unloading their car.
Gillian, 63, said: 'My husband quickly got out and asked him why he had stopped, and he explained that his working hours were up and that we would have to get a second recovery vehicle sent out to us.'
Gillian and Trevor Riley were left stranded for hours at a service station on the A6 after an AA driver towing their car home to Old Dalby near Melton, Leics dropped them off because his shift was ending
The AA then sent a taxi to take Gillian and the dogs home, while Trevor, 67, waited with the car for another recovery driver to turn up.
However, the AA sent the taxi to Leicester Forest East service station on the M1 instead of the service station on the A6.
And when they finally spoke to the taxi driver, it turned out he would not take their dogs in his car, which meant they all had to wait for the second recovery vehicle to turn up.
And three hours later, when the recovery van finally