This is the shocking moment a blind woman's guide dog was refused entry into a Yo! Sushi restaurant in London.
In a video shared online, journalist Lucy Edwards, 28, can be heard fighting back tears after being told: 'I'm telling you the dog is not allowed!'
The employee at the branch, on Bond Street, repeatedly refuses to let Ms Edwards and her dog Molly inside despite being told it is against the law to do so.
In a video shared online, journalist Lucy Edwards, 28, can be heard fighting back tears after being told: 'I'm telling you the dog is not allowed!'
The upsetting clip was uploaded to Ms Edwards' YouTube account on September 20, which has more than 390,000 subscribers.
Ms Edwards, who lost her sight at 17, tells the employees she has the right to report the incident to the police, adding: 'I cannot get around without her, and you guys are refusing me entry to your establishment... basically you are discriminating against a blind woman'
In the video, Ms Edwards, who was visiting the restaurant with her fiancee Olly, can be heard saying: 'You can't tell me that my guide dog is not allowed... you're breaking the law.'
The couple then threaten to call in police, before a manager appears to say that the dog is allowed.
Ms Edwards demands an apology, informing him of the 1995 Disability Discrimination Act - no the UK Equality Act 2010 - which grants access to guide dogs and their owners to the majority of services, venues and vehicles.
Ms Edwards, who lost her sight at 17, tells the employees she has the right to report the incident to the police, adding: 'I cannot get around without her, and you guys are refusing me entry to your establishment... basically you are discriminating against a blind woman.'
The workers eventually offer Ms Edwards a table, but she decides to leave after becoming audibly upset over the ordeal.
As she exits the restaurant, she tells staff she will be reporting their branch, adding: 'Read up on the law and never do this to a guide dog owner again.'
The upsetting clip was uploaded to Ms Edwards' YouTube account on September 20, which has more than 390,000 subscribers.
The journalist is an avid campaigner for disability rights and her TikTok account - which has more than 1.6million followers - features her hugely popular 'How does a blind girl' series, which sees her explaining how the visually impaired and blind carry out everyday tasks.
Speaking on the Yo! Sushi incident today, Ms Edwards and her fiancee said they had initially been shown to a table with high chairs, and asked if they could be moved to a booth.
Ms Edwards, who has had a guide dog since she was 18, said she has had so many entry refusals that she is 'almost numb' to it (Pictured with Molly)
They believe that is when the server noticed they had a dog with them, as he refused to take them to a table.
Ms Edwards said: 'Olly said his facial expression just completely changed, we don't think he saw the dog initially.
'And then just before we started the video he said: "No dogs allowed."'
The couple said they only began filming after the server became 'irate' and 'aggressive' and persistently refused to seat them despite being informed about the law.
Ms Edwards, who has had a guide dog since she was 18, said she has had so many entry refusals that she is 'almost numb' to it.
She added: 'You just feel scared, you don't want the confrontation, you just want a nice night.
'Often there's times when I think to myself: "I don't have the mental strength to deal with this today, I'm going to leave Molly at home" - which is awful, because she makes me the most confident that I can be with my disability, and at the end of the day she is vital.
'People need to understand that she is an extension of me and if she is discriminated against, so am I.'
Ms Edwards said she feels 'distraught' and 'unequal' following the ordeal.
But she said being refused entry is just 'part of my life'.
She added: 'If I was a new guide dog owner it would knock me back for about four
