First class passenger shares footage of 'unacceptable' conditions on £4,000 ...

First class passenger shares footage of 'unacceptable' conditions on £4,000 ...
First class passenger shares footage of 'unacceptable' conditions on £4,000 ...

A first-class passenger who was left 'horrified' at the 'unacceptable' conditions on a £4,000 return British Airways flight is urging travellers to fly with other airlines.

Jarvis Marcos, 37, was flying first-class from Mexico to London with his girlfriend, Kamara Harding, 33, when he experienced the 'shockingly bad' standards - which included dripping water from the air-con and 'sticky liquid' on tray tables. 

Unimpressed Mr Marcos called the 11-hour round-trip the 'worst experience' he's ever had on a plane after he boarded the jet back in August. 

Posting a video of his experience on his TikTok account, Mr Marcos mocked British Airways and compared the air-con leak to the 'onboard showers' on Emirates planes.

The luxury traveller, who flies upwards of 100,000 miles a year, runs a luxury travel review website and travel agency - and flies in first or business class reviewing airlines and hotels.

However, Mr Marcos was left particularly disgusted at the 'stale' and 'overcooked' in-flights meals and unclean seats, which he called 'unacceptable' following the Covid-19 pandemic. 

In addition, the metal framework of his seat was visible through the padding and it didn't recline fully into a bed due to an apparent malfunction.   

'Horrified' luxury passenger has vowed to boycott British Airways after sharing 'unacceptable' footage of conditions on a £4,000 first-class flight

'Horrified' luxury passenger has vowed to boycott British Airways after sharing 'unacceptable' footage of conditions on a £4,000 first-class flight

He experienced the 'shockingly bad' standards during the 11-hour round-trip, which included dripping water from the air-con and 'sticky liquid' on unclean tray tables

He experienced the 'shockingly bad' standards during the 11-hour round-trip, which included dripping water from the air-con and 'sticky liquid' on unclean tray tables

Mr Marcos (pictured) said the journey was the 'worst experience' he's had on a plane after he experienced a catalogue of issues during the flight back in August

Mr Marcos (pictured) said the journey was the 'worst experience' he's had on a plane after he experienced a catalogue of issues during the flight back in August

He called the food 'overcooked' and 'stale', and was stunned when the airline offered him just £150 per person voucher as compensation

He called the food 'overcooked' and 'stale', and was stunned when the airline offered him just £150 per person voucher as compensation

Unimpressed Mr Marcos claimed the tray tables (Pictured) were not cleaned properly and were left with a sticky residue, which he found particularly worrying given the ongoing Covid-19 pandemic

Unimpressed Mr Marcos claimed the tray tables (Pictured) were not cleaned properly and were left with a sticky residue, which he found particularly worrying given the ongoing Covid-19 pandemic

Mr Marcos claimed the journey would have cost £4,000 without his air miles and he was left stunned when the airline offered £150 per person e-vouchers to him and his girlfriend - stating they'd dealt with the case 'fairly and appropriately' and wouldn't be offering further compensation.

On social media, Mr Marcos juxtaposed his BA video with footage of his first class flights on Emirates to show off the difference in quality - including bottles of Dom Perignon champagne and 'mounds of caviar'.

Following his experience, he is now urging other people to choose a different airline for their first-class travel.

Mr Marcos took pictures of the ripped seats (Above) and was left stunned by hefty £4,000 price tag that British Airways are charging customers for the 'appalling' conditions

Mr Marcos took pictures of the ripped seats (Above) and was left stunned by hefty £4,000 price tag that British Airways are charging customers for the 'appalling' conditions 

Mr Marcos showed how the seats were ripped in all different places (Above) and revealed they had 'large gouges' missing in places

Mr Marcos showed how the seats were ripped in all different places (Above) and revealed they had 'large gouges' missing in places

British Airways apologised and said their aircraft goes for maintenance on a regular basis and they are investigating why Mr Marcos's experience 'clearly didn't meet their usual high standards on this occasion'.

Mr Marcos, from West London, said: 'There were large gouges missing out of the seat itself and the surrounding of the seat.

'Chunks of leather had been gouged out to the point where you could see the metal

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