The launch of NSW's vaccine passport has not been without teething problems as residents complain they're unable to access their digital certificate on their phones.
The system, which was made available overnight, allows residents to prove they're double vaccinated at the same time as they check into venues.
For those who have received both jabs and have the updated Service NSW app on their phones, their vaccine status will pop up when they check into a venue using the standard QR code process.
Sydneysiders earlier had to scroll through their Medicare app or carry a paper certificate to prove to staff they'd been jabbed but now a green tick will appear whenever they sign into a business.
While many have said they had no issues setting it up, others have said they were left with 'something went wrong' messages.
A quick fix for many was that the Service NSW app needed to be updated in order to show the vaccination certificate.
NSW residents can now prove they're double vaccinated at the same time they check into venues after the vaccine passport was quietly launched overnight. Customer Service minister Victor Dominello tweeted a photo of his vaccine passport while checking into a cafe on Friday morning
'I can't get mine to add the vax cert on my iPhone and it's very frustrating. Everything's updated and it says it's worked on the Medicare express side and then nothing appears on the service NSW app. Anyone else on an iPhone having similar issues?' one man tweeted.
'I've been trying to add my Vax certificate to the Service NSW app, not working. Seems to be a widespread issue this morning. I'll try again later today,' said another.
Users shared screenshots of a message which read 'something went wrong, please try again later' and were given the number for a helpline to call.
Meanwhile, others said they were able to link their vax certificate seamlessly, and reminded others the app would only work if it had been updated.
'Shoutout to Service NSW for getting the vaccine certificate sharing done so quickly. It looks so simple in the app (because job done) but there's so much that must have had to happen behind the scenes (and some with other agencies - gasp) to make that happen… so snaps!' one impressed NSW local said.
Many residents took social media to vent about the app, while some had issues, others were pleased with it
'For anyone having problems with the
