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Charles Hall, 85, died after a fall led to a heart attack following a nearly three hour wait for an ambulance to arrive
The family of a great-grandfather they found lying in a pool of blood were left 'shocked and upset' after waiting two-and-half-hours for an ambulance before he died in hospital.
Charles Hall, 85, was found after a suspected fall at his house, by daughter, Joanne and her husband John on October 4.
Realising the former police officer was in trouble, the family kicked the door down and immediately called the East Midlands Ambulance Service.
As the family tended to widower Charles, they had to wait two-and-a-half hours for the East Midlands Ambulance Service to arrive at his home in Hinckley, Leicestershire.
Father-of-two Charles died the following day at Leicester Royal Infirmary after kidney failure - which caused the fall - led to a heart attack.
The family said the scene at Charles' house 'looked like a crime scene' and that he probably had a fall in his kitchen and tried to reach the telephone near his front door.
Charles was found in a pool of his own blood in his Leicestershire home by his daughter and son-in-law
Son-in-law, John, 56, who gave Charles first aid at the
