A Texas woman is in hot water after splashing a restaurant manager with piping, spicy soup after finding melted plastic in her takeout order from a popular Mexican fast food chain.
Restaurant manager Jannelle Broland, 24, was doused with Mexican menudo soup on November 7 after a customer at Sol de Jalisco in Temple claimed it was so hot, the plastic lid on its container melted into the broth.
In a now-viral video, Broland can be seen talking with the woman as she takes the lid off the soup container and points at it. The irate customer then abruptly flings the soup at Broland, grabs her male companion and races out the door, according to the footage.
The TikTok video has been viewed more than 4.9 million times since it was posted.
'The experience itself was traumatizing and heartbreaking,' Broland told DailyMail.com. '[I] felt my spirit had been broken just knowing someone could do something so awful and then laugh about it.'
Sol de Jalisco manage Jannelle Broland (right) can be seen reasoning with the woman, who takes off the lid of the container of soup and points at it during the back-and-forth
Abruptly, she flings the soup at Broland, grabs her male companion and races out the door
The unidentified soup tosser could face criminal charges, and his already received ire from the restaurant's customers and TikTok users.
'We do not condone this type of behavior and hold our citizens to the highest standard,' Temple Police Deputy Chief Allen Teston told KCENTV. 'If a citizen believes they have received poor service we advise them to remain civil until the problem is resolved.'
DailyMail.com was unable to reach the Temple Police Department for comment.
First, Broland said, the woman called up the restaurant to complain about the lid.
'She was inconsolable despite me
