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Some people trying to get a free, at-home COVID testing package from the government delivered to large apartment buildings have been turned down and told a kit has already been ordered to their address.
Several Americans took to social media to voice their frustration with glitch.
'At home COVID-19 tests have already been ordered for this address,' is the message some users received when they tried to order a kit from the website, COVIDTests.gov. 'Our records show that at-home COVID-19 tests have already been ordered for this address. We are unable to process duplicate orders for the same address.'
Then it gives users the option to check the address and to see Frequently Asked Questions for more information.
The website is the means for people to order one of one billion COVID tests President Joe Biden promised would be made available for free for Americans. The site was scheduled to go live on Wednesday but was discovered to be active on Tuesday, causing a rush of orders.
The U.S. Postal Service, which is delivering the ordered tests, called it a glitch happening to a 'very limited' number of people.
'The Postal Service is seeing very limited cases of addresses that are not registered as multi-unit buildings which could lead to COVID test kit ordering difficulties. This is occurring in a small percentage of
