Sunday 29 May 2022 12:43 AM Broadband firms 'failing' customer deals pledge as telecom suppliers hand out ... trends now
Sunday 29 May 2022 12:43 AM Broadband firms 'failing' customer deals pledge as telecom suppliers hand out ... trends now
Broadband firms are 'failing' on customer deals pledge as telecom suppliers are handing out up to £110 worth of perks to new members but not giving the same value benefits to existing users Telecom firms struck an agreement with Ofcom in 2019 that loyal customers would not be denied deals being offered to entice new customers to join on But now BT is giving new customers a £110 prepaid credit card, TalkTalk £100 Greg Marsh, of consumer finances firm Nous, said most are 'playing this game'
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Broadband firms are ducking a pledge intended to ensure that new and existing customers are treated the same.
An investigation by The Mail on Sunday has found that telecom suppliers including BT, Sky and TalkTalk are handing out up to £110 worth of perks to new