Friday 23 September 2022 04:20 AM Optus customers are demanding free services and no bills after personal ... trends now
Millions of Optus customers left exposed to hackers by a massive security breach are demanding their bills be waived as compensation.
Australia's second-largest telco revealed that 2.8 million customers' passport and driver's licence numbers, email and home addresses, dates of birth and telephone numbers were stolen by hackers on Thursday.
Another seven million people's dates of birth, email addresses and phone numbers were also leaked.
Optus customers are demanding their bills be waived after a massive cyber attack saw 10 million people's information leaked
The massive breach is believed to be one of the biggest cyber attacks in Australian history, with criminals taking advantage of a weakness in Optus's firewall.
The apparent weakness has left customers, past and present, exposed to criminal activity, with many concerned their very private information will be leaked on the dark web.
Now some customers are demanding Optus provide free services for an entire year to make up for the stress caused.
'How many free years of service am I receiving for you allowing my personal information onto the darkweb?,' one person wrote on Twitter.
Optus customers' passport and drivers licence numbers, email and home addresses, dates of birth and telephone numbers were leaked in a massive hack on Thursday
'Give us free (sports streaming) and waive the next bill ya dumb dogs,' another said.
'So my bill this month needs to be free,' another wrote.
Optus chief executive Kelly Rosmarin said the company is working with the Australian Federal Police to investigate the attack.
'We are devastated to discover that we have been subject to a cyberattack that has resulted in the disclosure of our customers' personal information to someone who shouldn't see it,' Ms Rosmarin said in a statement.
People are demanding Optus provides free services and cuts bills after an apparent weakness in its firewall saw millions of customers' information leaked (pictured, example Optus bill)
'As soon as