Friday 23 September 2022 09:08 AM Optus customer hack: Scams you need to be careful of trends now

Friday 23 September 2022 09:08 AM Optus customer hack: Scams you need to be careful of trends now
Friday 23 September 2022 09:08 AM Optus customer hack: Scams you need to be careful of trends now

Friday 23 September 2022 09:08 AM Optus customer hack: Scams you need to be careful of trends now

How did this happen?

Optus was the victim of a cyberattack. We immediately took action to block the attack which only targeted Optus customer data. Optus’ systems and services, including mobile and home internet, are not affected, and messages and voice calls have not been compromised. Optus services remain safe to use and operate as per normal.

Has the attack been stopped?

Yes. Upon discovering this, Optus immediately shut down the attack.

We are now working with the Australian Cyber Security Centre to mitigate any risks to customers. We have also notified the Australian Federal Police, the Office of the Australian Information Commissioner, and key regulators.

Why did we go to the media first instead of our customers?

The security of our customers and their data is paramount to us. We did this as it was the quickest and most effective way to alert as many current and former customers as possible, so they could be vigilant and monitor for any suspicious activity. We are now in the process of contacting customers who have been impacted directly.

What information of mine may have been

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