Tuesday 27 September 2022 09:26 AM Ofgem warns 16 energy suppliers they're not doing enough to help customers ... trends now
Ofgem warns SIXTEEN energy suppliers they are not doing enough to help customers struggling to pay bills - as it slams TruEnergy, Utilita and ScottishPower for 'severe weaknesses'
Three energy suppliers had 'severe weaknesses' while five had 'moderate' issues Eight suppliers have 'minor' issues that need addressing, Ofgem review found Ofgem boss: 'Critical' energy firms support customers amid cost of living crisis Energy regulator has today published its Market Compliance Review By Elly Blake For Mailonline
Published: 09:22 BST, 27 September 2022 | Updated: 09:25 BST, 27 September 2022
Ofgem today has warned 16 energy suppliers they are not doing enough to help customers struggling to pay their bills.
A review found that all bar one of the UK's energy suppliers need to make improvements to meet their obligations to support customers having payment difficulties.
Following a full market review, the energy regulator slammed three suppliers - TruEnergy, Utilita and ScottishPower - for having 'severe weaknesses' in the way they support struggling customers.
Ofgem has published its Market Compliance Review of 17 suppliers, 16 of which were found to not be doing enough to help struggling customers pay their bills. (Stock image)
Last week, ScottishPower, which has more than 4.4million
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