Tuesday 29 November 2022 02:18 PM Furious couple slams E.ON after paying £9,500 for 'cowboy' solar panel ... trends now
A couple has slammed energy company E.ON for 'poor treatment' after having spent £9,500 on a 'cowboy' solar panel installation that led to roof damage and flooding.
Chris and Lorriane Lee, of Gillingham, ordered their new green energy system in November 2021. It was installed by E.ON contractors in May this year.
However, after rain in June revealed a leak, it took more than two months for workers to return to the property, despite numerous calls.
Mr Lee, 53, has now accused E.ON of 'incompetence' and 'stupidity,' as well as a lack of accountability, saying the firm 'had no duty of care whatsoever' and has 'not done a single thing right.'
Chris (right) and Lorriane Lee (left), of Gillingham, have slammed energy company E.ON for 'poor treatment' after having spent £9,500 on a 'cowboy' solar panel installation that led to roof damage and flooding
The couple ordered their new green energy system in November 2021. It was installed by E.ON contractors in May this year. However, after rain in June revealed a leak, it took more than two months for workers to return to the property, despite numerous calls
The couple choose to have 10 solar panels installed due to the energy crisis and with environmentally-friendly motivations in mind.
They ordered the new renewable panels and then waited five months for their roof to be fixed - which leaks whenever it rains.
Now, Mr Lee and his 61-year-old wife are calling out E.ON for 'not caring' about the fact that their roof is leaking enough to fill up 'half a bucket' of water in just one week.
'They've not done a single thing right,' Mr Lee exclaimed. 'I've pointed out to them it's not their home that it's being done to, it's mine. They just do not care. They've had no duty of care whatsoever.'
The homeowner - who runs a own carpet and upholstery cleaning business and has dealt with water damage claims through his work - claims that even after the
