Barclays closes south London branch as it claims only ONE customer uses it ... trends now

Barclays closes south London branch as it claims only ONE customer uses it ... trends now
Barclays closes south London branch as it claims only ONE customer uses it ... trends now

Barclays closes south London branch as it claims only ONE customer uses it ... trends now

Barclays are to close a High Street branch after it emerged there is only one regular customer who does all his banking there.

Although other people use the branch on Tower Bridge Road in Bermondsey, south east London, only Peter Wisby, 84 uses it for all his banking.

Mr Wisby, who lost his leg in a 2003 motorbike accident, has never used the internet and doesn't have a smartphone.

He struggles with mobility and the closure will leave him and his wife Eileen, 81, with a two mile trip to the two remaining nearest branches.

Peter Wisby (right) and wife Eileen (left) have never used the internet and refuse to use a cash machine because it is 'too dangerous'

Peter Wisby (right) and wife Eileen (left) have never used the internet and refuse to use a cash machine because it is 'too dangerous'

The branches on Borough High Street and Rye Lane, in Southwark, are far beyond walking-distance, as is the Fenchurch Street branch near Whitechapel.

Last week, a reporter attending the bank saw at least six people queuing to use its services, the majority of whom were waiting to speak to a member of staff on a till.

The couple already had to bank further away from home when the Southwark Park Road Barclays closed a few years ago.

They will not take money out from a hole in the wall 'because they are too dangerous.'

Neither Mr or Mrs Wisby have ever used the internet and they refuse to try online banking.

The most up-to-date piece of technology they have is Eileen's mobile which she can 'just about send a text on.'

Both fear being scammed and worry that moving to online and mobile banking makes them more vulnerable.

A Barclays member of staff normally does all the work for them but Mr Wisby says the bank is lying when it says he is the only regular customer.

He said: 'They just tell a pack of lies. They say people aren't using the banks but it's because they are putting obstacles in the way all the time.

'For example, they keep closing the tills with people on and telling us to use the machines, I say I'm not going to use the machines because I am putting you out of work.

'Over the last year they deliberately shut the tills down, and then reluctantly they will open the till when I kick up a fuss.

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