A 'substantial number' of jobs in the civil service are under threat from AI ... trends now
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Artificial intelligence will make a 'substantial number' of civil service jobs obsolete, the Government has privately said.
A Whitehall document predicted automation will spell the end of junior back-office roles with 'no citizen interaction' in the near future.
Technology seeking to improve productivity will replace call centre operators, officials who handle correspondence and those in 'professional roles' who make decisions on cases.
The bleak Cabinet Office assessment comes despite Science Secretary Michelle Donelan saying AI systems will lead to job creation.
It will heighten fears that the 'rise of the robots' will put large numbers of people out of work.
