NatWest accused of 'intrusion' after starting new function that combs ... trends now
NatWest has been accused of 'intrusion' after starting a new function that combs customers' accounts to track their carbon footprint.
A 'Carbon Footprint Tracker' on the bank's mobile app uses transaction data of its customers to make suggestions on how to reduce their carbon footprint based on their shopping habits.
According to The Telegraph, the bank told customers to consider fixing their clothing instead of buying new items, and start drinking plant-based alternatives to dairy milk.
The bank also urged customers to share car journeys, wash clothes in cold water and turn off tumble dryers.
Under the spending part of the app, NatWest customers are told the impact of conventional buys.