Our £600,000 new-build home has turned into a nightmare! Pensioners have been ... trends now
An elderly couple have been left 'unable to sleep' after buying a a £600,000 new-build home with over 200 defects - including wonky floors and ceilings.
Pensioners John and Liz Pritchard said they have been 'distraught' since moving into the five-bed townhouse in Wellington, Somerset last year.
The couple, who are both in their 70s, have been locked in a battle with Boivs Homes to get the 'bodge job' fixed and claim they've been 'fobbed off, ignored and strung along' by the developer - with little work completed.
They say they were confronted with 'appalling' issues from the moment they stepped foot in the house, after noticing their furniture was wobbling.
The pair are now demanding that Bovis steps in to carry out repair works immediately, after alleging their emails and telephone calls were repeatedly ignored by the housing company.
Pensioners John and Liz Pritchard (above) said they have been 'distraught' since moving into the five-bed townhouse in Wellington, Somerset last year
The couple say they are confronted with 'appalling' issues from the moment they stepped foot in the house, after noticing their furniture was wobbling
The couple, who are both in their 70s, have been locked in a battle with Boivs Homes to get the 'bodge job' fixed
At first they suspected the furniture had been damaged in transit, but on closer inspection discovered the floor of the house was uneven.
Mr Pritchard said ground-workers sent to his home by Bovis assessed that the floor would have to be ripped up and re-laid.
But weeks later when floor layers arrived, they had been instructed to carry out a 'bodge job' and just fill in some problem areas.
He said Bovis later sent an independent surveyor to the home, who allegedly agreed the floor had been laid unevenly and, as a result, the whole house is out of kilter, with uneven walls and ceilings and wonky fixtures and fittings.
The retirees even find it difficult to open their own front door, which appeared to have been fitted askew.
Mr Pritchard said his multiple complaints had been largely ignored.
He said: 'The floors aren't level, the ceilings aren't level, the doors aren't upright - we've never been able to open and close the front door properly in a year.
'They don't want to fix it. We are being fobbed off and strung along with bodge jobs to make it look good.
'We are fed up that it's not been built properly. They obviously didn't check it properly. The treatment we received from Bovis has been appalling.'
He added that an independent snagging expert identified almost 200 defects when he carried out an inspection at the property, which could cost tens of thousands of pounds to make right.
