The catalogue of serious errors includes dozens of occasions where officers went to the wrong address or were delayed in responding to calls. Between August 2017 and December last year there were 182 “notable incidents”, according to files obtained under freedom of information laws. Notable incidents are defined as those in which the effectiveness of the response is likely to have a “significant impact” on the reputation of the force.
It comes after a series of high-profile blunders by call handlers. In the most notorious case, John Yuill and Lamara Bell lay undiscovered in a car for days following a crash on the M9 in July 2015 despite police being alerted.
Mr Yuill, 28, died soon after the accident but Miss Bell, 25, lay alive for three days but died in hospital. A report is still with the Crown Office.
Latest incidents uncovered by the Scottish Conservatives include:
A person threatening to self-harm being dismissed as “a false call”; A failure to respond to a warning about a missing person later found dead at home by the person making the call; Officers failing to respond to a domestic abuse call; A faulty computer still being in use because no alternative was available.Noticeable incidents
