Lucy Alexander, 48, was travelling with her teenage daughter Kitty - a wheelchair user - when the presenter was left fuming as the pair were unable to get around the train station easily due to broken lifts. The Homes Under The Hammer favourite took to the micro-blogging site and vented her frustrations, as she called out the station for not updating their website. In view of her 25,900 followers, she posted: “LIVID - Travelling with a wheelchair user shows what a s**t time they really have. Car park has non blue badge holders parking in the only 3 spaces, then lifts are broken AGAIN 2nd time this week no mention on website. 50 stairs to be carried up to make the train? #surbiton.”(sic) The TV regular said these train stations need to “get there s**t together” and admitted the mother and daughter duo were on there way to the BBC to discuss problems faced by those in wheelchairs.
Lucy continued: “They offered a taxi to Wimbledon then get back on the train there .. massive hassle for a wheelchair user. All this after having already parked, paid etc. These stations need to get there s**t together soon. Funnily I’m on my way with my daughter to the BBC to discuss these probs.”(sic)
Fortunately, not all was lost as she revealed two men were on hand to help carry Kitty’s wheelchair up two flights of stairs.
She concluded: “Just to finish this tweet- two very lovely men carried her up the 2 huge flights in her chair & down the other side. Otherwise we would have missed our meeting today. Kitty hated every single minute of that. Can you imagine.”
Fans and celebrity pals flocked to comment on the post, with many speaking of similar experiences.
This Morning presenter, Eamonn Holmes said: “I just don't want to imagine Lucy! We need to get a debate going on this. I would have thought awareness of this sort of plight wouldn't need to be raised. Sadly, how wrong am I.”
Another person commented: