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She added: “I actually had one of BT’s Home Tech Experts come to my house and show me how to work everything, and figure out how I could get a really solid and strong Wi-Fi connection around the home which I didn’t think was even possible, living in such a tall house I always just assumed my upstairs rooms would be a total dead zone.”

BT’s new broadband proposition, Halo, aims to give customers a faster and more reliable connection at home.

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