PUBLISHED: 22:40, Thu, Mar 26, 2020 | UPDATED: 23:07, Thu, Mar 26, 2020
Universal Credit (UC) is a benefits system which is replacing six legacy benefits, and the payment is intended to help people struggling to cover living costs - such as if they're on a low income or they're out of work. With the coronavirus (COVID-19) pandemic has had a huge financial impact on the UK, hundreds of thousands of people have applied for Universal Credit within the past few weeks.
Tonight, presenter Angellica Bell read out messages from people affected financially by the COVID-19 fall out.
This included a tweet from one person, called Sophia, who penned: "Has anyone who's been made redundant during coronavirus successfully managed to get through to UC? I'm majorly stressing about paying my bills."
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Martin Lewis replied: "105,000 people got through Universal Credit the other day. They are changing the system now so that you apply online - and yes, you are going to wait ages.
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Martin Lewis spoke about 'radical' changes to Universal Credit during the coronavirus pandemic (Image: ITV / GETTY)
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"They are absolutely under huge stress. And then, they will call you back."
Mr Lewis explained that this meant that applicants wouldn't need to call the Department for Work and Pensions (DWP) as they would instead contact the claimant during this time.