Royal Caribbean makes changes to instil customer confidence and reduce ...

ROYAL CARIBBEAN has made further changes to their policy in a bid to instil confidence in customers and reduce the risk of financial losses for customers.

PUBLISHED: 11:38, Fri, May 8, 2020 | UPDATED: 11:55, Fri, May 8, 2020

Royal Caribbean is aiming to provide “peace of mind” for its customers with its latest policy change. Originally in place until September 2020, Royal Caribbean introduced its new “cruise with confidence” guarantee, allowing customers more flexibility to cancel and amend bookings.

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However, the cruise line has since made the decision to extend this policy to cover all bookings right through until April 2022.

The move will allow customers to plan flexibly following the pandemic, and cancel their voyages up to 48 hours before their journey for any reason.

Cruisers who do decide to cancel at the last minute will receive a full credit of the cruise fare for use on future sailings.

Furthermore, the cruise line has decided to add new enhancements to ensure travellers get the very best price for their holiday and are able to cruise at a time when they feel most comfortable.

READ MORE: Cruise: P&O to implement coronavirus safety measures

royal caribbean cruise policyCruise: Royal Caribbean has made some changes to its 'cruise with confidence' policy (Image: Getty Images)

two men on cruise holidayCruisers can now amend their booking up to 48 hours before sailing (Image: Getty Images)

The “best price guarantee” means guests can choose to change the price and promotional offer on their reservation up to 48 hours before their cruise.

Royal Caribbean has also implemented its new “lift and shift" offering, allowing holidaymakers to simply reschedule their cruise to the same itinerary departing on a future date.

This can be done up to 48 hours prior to their planned sailing.

The original price and promotional offer on the reservation will be protected, along with the length of the cruise and stateroom category.

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